EPOS Hybrid, the start-up that’s disrupting the hospitality sector with market leading point of sale and payments technology, is reporting a significant 155% uplift in sales over the last year, despite the challenges the hospitality sector has faced in recent months.
The Edinburgh-based start-up, which launched in 2019, has successfully scaled from 200 locations to onboarding over 500. Furthermore, since January 2020, the business has expanded its team by 117% with new recruits across its sales, marketing, customer success and hardware divisions.
“It has been an incredibly challenging 12 months for a lot of start-ups, let alone one that operates within the hospitality sector. However, due to our ongoing focus on supporting the digital transformation of the industry, we’ve been able to accelerate growth from both a team and revenue standpoint.
“In response to the pandemic, we saw a real gap in the market to help businesses seamlessly navigate the evolving climate, and supported many of our clients to pivot their businesses, automate their operations and implement contactless systems,” comments Andrew Gibbon, Head of Growth at ePOS Hybrid.
The COVID-19 pandemic resulted in significant changes across the hospitality sector, with reducing the level of human contact becoming a big priority for many businesses. In response to this, ePOS Hybrid was one of the first companies in the UK to launch contactless, mobile table ordering and was the first company to develop and launch a full self-checkout for the SME market with a price point sub £1,000.
“We wanted to ensure our technology supported employees across the sector as much as possible, by making a stressful period slightly easier. This, in turn, has helped our clients to provide their customers with the peace of mind that they have all of the right systems in place to protect them, by reducing human interaction wherever possible,” continues Andrew.
Through market-leading, plug and play point of sale technology, ePOS Hybrid empowers hospitality businesses to drive profit, reduce costs and increase operational efficiency. Its fully connected eco-system incorporates online and mobile ordering, self-checkout kiosks, ePOS systems, contactless ordering and payment solutions into one easy to use platform, to transform the customer experience and deliver unrivalled business efficiency.
“The events of recent months have really accelerated the digital transformation of the sector as a whole and while it has been difficult, hospitality is resilient so we have no doubt it will bounce back once restrictions are eased again. We have supported many of our clients in exploring new revenue streams, such as transitioning to offering takeaway, and will continue to adapt our technology in line with industry trends,” concludes Andrew.
For more information about ePOS Hybrid, visit www.eposhybrid.com.
