THE Hearing Clinic UK, founded in 2012 by third-generation hearing aid audiologists, brothers Chris and Martin Stone, is set to reach a turnover in excess of £3m this year following the acquisition of My Hearing Ltd, south of the border, which forms part of the company’s rapid expansion plans, resulting in the creation of 10 new jobs and taking the team to 28.
The company, which was recently shortlisted for ‘Family Business of the Year’ at the Young Entrepreneur of the Year Awards, is the fastest growing hearing healthcare provider in Scotland to offer a range of devices for children by their inhouse paediatric consultants alongside their adult audiology services.
It now has seven branches in Edinburgh, Stirling, Yorkshire, Cheshire, Staffordshire, Merseyside and its headquarters in Glasgow and is on track to acquire further businesses in 2021 and roll out a franchise model.
Chris and Martin have followed in the footsteps of their grandfather who was posted to the audiology department of Glasgow Royal Infirmary after World War 2, then subsequently went on to build a portfolio of clinics in 1963, which their father continued to expand until 2008 spanning Scotland, England and southern Spain.
The brothers aided in the transfer over to Amplifon, the world’s largest retailer of hearing devices when their father and grandfather retired and sold up. Before his passing in 2014 their grandfather, who would have celebrated his centenary in May this year, was awarded for being the longest practicing audiologist in the UK in 2006.
The Hearing Clinic UK, which remained open during lockdown, providing hearing solutions for over 650 new patients each month since March, specialises in using the most advanced and innovative technology from the world’s leading manufacturers including Phonak, Resound and Widex.
Leading edge devices include the Lyric, which is the world’s first 24/7 long wear invisible hearing aid, Bluetooth enabled digital hearing aids and smart apps which link up to iPads, tablets and mobile phones, waterproof hearing aids for children and hearing aids with mask mode to help patients communicate with people wearing face coverings.
The company has also recently invested heavily in technology to offer remote support for tunings and adjustment, allowing patients who are shielding to receive specialised treatment without leaving their home, allowing them to provide support for patients globally.
Chris said: “We are delighted that we’ve been able to continue looking after our existing and new patients during these uncertain times as people who are hard of hearing can already feel very vulnerable and isolated.
“Thanks to the highly skilled team we have on board, we’ve continued to provide an outstanding service to our patients at every branch which all feature state of the art 360-degree surround sound clinic rooms, boasting the latest in testing and fitting technologies to ensure patients get a fully tailored ‘Perfect Pitch’ sound balance.
“Despite investing heavily in PPE and safety measures and having to reduce the number of patients we see due to safe distancing guidelines, we are very proud that we’ve be able to drive our growth plans forward, resulting in securing and creating new jobs, and that we’ve managed to keep our prices exactly as they were before Covid-19.”