Scottish Friendly appoints Stephen Campbell as Chief Operating Officer

Stephen Campbell (Scottish Friendly)

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LEADING financial mutual Scottish Friendly has appointed Stephen Campbell as Chief Operating Officer.

Campbell has over 25 years’ experience within the financial services industry, with extensive knowledge of delivering large-scale and complex solutions to improve performance across technology and operational functions for large UK corporate organisations.

Campbell has worked in senior executive positions, most recently as Chief Information Officer for the Student Loans Company (SLC). Prior to joining SLC, Stephen held a number of senior technology and operations leadership positions at Accenture, Halifax Bank of Scotland, Lloyds Banking Group and Aegon.   

During his time at Aegon, Stephen was Chief Operating Officer for their business in Ireland, before returning to the UK as Chief Information Officer for their Digital Solutions Practice, as well as heading up IT Design and Delivery. This involved building deep knowledge and expertise in the organisation’s life & pensions and wealth management platforms, ensuring the delivery of complex technology and change programmes, as well as strategy development and execution. 

Campbell has extensive experience developing and leading teams across a wide range of business and technology disciplinary skills at Board level.

At Scottish Friendly, Campbell will lead and oversee the organisations operational and IT functions and their service delivery objectives, ensuring they remain fully aligned to the group’s strategy. Stephen will operate as a member of the executive committee and will report directly to the CEO.

Stephen McGee, Scottish Friendly’s CEO, commented:

“I am delighted that Stephen will be joining us as Chief Operating Officer to lead our Customer Services and Operations functions. Stephen has a proven track record within the insurance sector of leading large teams and developing and executing large-scale projects. I am delighted to have secured such a strong signing to help take us forward, on our journey, to becoming the UK’s leading mutual insurer.”

Stephen Campbell, Scottish Friendly’s Chief Operating Officer, commented:

“Scottish Friendly is an organisation that I have admired for some time. I am therefore extremely proud to now be part of their ambition to further help individuals and their families achieve better financial outcomes through customer care and IT capabilities.”


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