National care inspectors praise Edinburgh care home

31/03/2023
The team at Cairdean House celebrate their CI report

A NATIONAL care watchdog has given an Edinburgh care home its seal of approval, with relatives and residents praising its caring team members.

The Care Inspectorate, the regulator for health and social care in Scotland, gave Care UK’s Cairdean House, on Redford Road an overall ‘Good’ rating in its report, following an unannounced inspection.

Promoting a holistic approach to care, the report highlighted the strong relationships team members have formed with residents and noted the “warm, gentle and encouraging” way they support those in their care to live independent and fulfilling lives. Inspectors noted the welcoming and friendly atmosphere created by team members, who spend time getting to know residents and their history and interests, allowing them to provide activity plans tailored to each resident’s needs.

Inspectors were impressed with the range of activities on offer, which included a Burn’s Night celebration activity led by a resident, art classes and physical exercises. The activity team, which was awarded a ‘Very Good’ rating, also make great use of social media to showcase the range of activities available for residents to take part in, with relatives telling inspectors they felt reassured and comforted seeing photos of their loved ones enjoying themselves. 

The report also highlighted the home’s strong relationships with relatives, who told inspectors: “Staff are genuinely caring. I couldn’t fault the care and attention [my relative] is getting.

Leona Thomson, Customer Relations Manager at Cairdean House, said: “Everyone at Cairdean House works hard to provide the highest possible standards of care to all residents and their families in a warm, comfortable environment, so I’m proud we received a ‘Good’ Care Inspectorate rating.

“Every resident is unique – so why should their care plan be any different? We pride ourselves in the high-quality tailored care we provide, enabling residents to lead fulfilling lives in a warm, peaceful environment that has been designed to promote independence and support those who live at the home.

“I would like to say a big thank you to everyone at Cairdean House for their dedication, which I know is also greatly appreciated by residents and their families. They are what makes our care home a home for so many residents, and I’m grateful for everything they do on a daily basis.”

To assess service standards at Cairdean House, the Care Inspectorate inspectors spoke with team members, residents, and their visiting relatives on the day of the inspection. They also reviewed the records and procedures already in place at the care home.

Cairdean House has been designed to deliver the very best standards of care and to enable residents to live active and fulfilled lives. The home provides full-time residential, nursing and specialist dementia care, as well as short-term respite.

For more information about Cairdean House, please call Customer Relations Manager, Leona Thomson, on 0131 516 8460, or email leona.thomson@careuk.com

For general information please visit, careuk.com/cairdean-house

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