DUNEDIN IT, one of Scotland’s most experience technology and connectivity providers, recently completed a project to improve connectivity at the 3,000-year-old Bamburgh Castle at Northumberland.
The castle has become known for its big screen appearances in films depicting historical moments but has seen challenges in providing a modern experience for its visitors, often seeing the internet connection drop preventing them from accepting card payments throughout the building. Dunedin IT worked with the estate to bring a reliable internet connection to its offices and visitor facilities, ensuring an improved guest experience.
Dunedin IT is on track for a record £2m turnover this fiscal year, showing significant year-on-year growth; the connectivity provider last year announced it had seen a 300% increase in demand for its voice and data solutions.
Dunedin IT Director Rory McEwan commented: “A reliable internet connection is vital is for all tourist destinations and we work in partnership with our customers to achieve their vision. For Bamburgh Castle we designed and deliver a digital future that will further enhance the visitor experience in future. We’re proud to play a role in helping Bamburgh Castle, and other leisure and tourist destinations, dream bigger.”
Will Douglas, Visitor Service Manager at Bamburgh Castle, noted: “Our internet infrastructure was about 25 years old, so you can imagine the challenges we had; it would regularly drop, and we couldn’t accept card payments in the shop, ticket office, or tea-room, which had a huge impact on the visitor experience. It was a constant uphill battle. However, the upgraded fibre internet and newly installed structured cabling is very reliable and has made a big difference already.”
The project was made possible through Dunedin IT’s CityFibre City Champion partnership which provided access to the fibre infrastructure.
Paul North, Head of Regional Sales at CityFibre, noted: “Having worked with Dunedin IT for a number of years, we’re delighted to be part of their continued growth as one of the country’s leading technology and connectivity providers. We’re proud to have them as a City Champion, leveraging the power of City Fibre’s rapidly growing network across the UK, always with the depth of understanding of a company who deliver end to end technology solutions.”
Dunedin IT also recently completed work for the Scottish Wildlife Trust to improve the internet at the Loch of the Lowes Visitor Centre & Wildlife Reserve near Dunkeld, another rural leisure destination which required significant upgrades.
More information and a case study video about the Bamburgh Castle upgrade is available on the Dunedin IT website.