Water and waste water services provider Brightwater is marking its second year of trading, announcing its current customer portfolio has exceeded £3m in contracted revenues. The Musselburgh-based business, which began trading in May 2016, has picked up £1.92m in new contracts in the last 12 months, taking on management at 1,447 new commercial premises across Scotland in that period.
Among its new customer wins is Glasgow-based Keane Premier Healthcare which runs three care homes in the city. Brightwater will initially provide services at two of its sites in Cambuslang and Rutherglen. Other recent contract wins include national carpark operators Q-park; the Scottish SPCA; Kangaroo Self-Storage and Dublin-based Ogalas Ltd, servicing its Home Store + More retail sites in Scotland.
Brightwater was set up by entrepreneur Roger Green, who also founded the successful, UK-wide commercial cleaning business Spotless in 1988 while studying at University of Edinburgh, and digital marketing expert Rich Rankin. Brightwater’s board includes Chairman Steve Langmead, a highly regarded and experienced business leader who is former chief executive of Capita Scotland, an existing non-executive director at IT firm Commsworld and board member of both the National Trust for Scotland and YoungScot.
Brightwater’s business model is based on supporting SMEs across Scotland by delivering cost savings of over £1m in its first three years through competitive pricing, efficiency optimisation and outstanding customer service. The company underlines its customer commitment through its Small Business Charter which sets a number of clear service pledges including easy switching from other suppliers, advice on water efficiency and usage reduction, water audits, bill validation and rebates.
Roger Green, Brightwater’s CEO said: “It’s been another positive year for the business. We’ve substantially built our contract portfolio which is now valued at £3.1m per year with 2,348 commercial premises being managed across Scotland.
“While the retail water market continues to be dominated by large corporates, things are changing as customers wake up to the benefits of partnering with a responsive and proactive supplier. Through on-going investment in our team to ensure we maintain excellent service standards, I’m confident we will continue to nurture customer loyalty and grow our business as we strive to become Scotland’s leading retail water service provider.”
Managing Director Rich Rankin said: “This encouraging growth in contract revenue, including some of our recent high profile business wins, is the result of our focus on straight talking and delivering value for customers. Along with the competitive tariffs we are offering, we are also working closely with businesses to help them maximise their water optimisation, saving some of our customers tens of thousands of pounds in costs.
“We are delighted with the success and growth of the business and will continue with our approach in offering high service standards and delivering cost savings for our customers as we target further market share across Scotland.”
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